Privacy
We attach great importance to your privacy. All personal data is therefore treated with care by us. We strictly adhere to all legal regulations that apply to personal data. Upon request, you can inspect the stored personal data and have us change or delete it. You can also submit a request to receive a data export with data that we use with your permission. In addition, you can indicate with reasons that you want us to limit the processing of personal data.

We reserve the right to make changes to our privacy policy. It is recommended that you consult our privacy policy regularly so that you are aware of any changes.

If you have any questions or complaints about the processing of your personal data, we are happy to help you. The fastest way to get an answer is to contact JDV Online Solutions directly. You can also reach us by telephone every working day from 9:00 AM to 9:00 PM. We will answer all questions and complaints by e-mail within 1 working day. Under privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against this processing of personal data. You can contact the Dutch Data Protection Authority for this.

What personal data do we collect?
If you submit a request to us via email or website, we need various information from you to process your request.

– Name and address details: These are details such as name, address, postal code and place of residence. This information is used for an on-site appointment.

– Your email address: Your email address will be used to contact you when you request a quote. We also reserve the right to use your email address to carry out online marketing campaigns for JDV Online Solutions. If you no longer wish to receive online newsletters from us, you can unsubscribe using the button at the bottom of the newsletter and we will no longer send you online newsletters to your email in the future.

– Telephone number: your telephone number will be noted when submitting a request or after completing the contact form on our website so that we can contact you to process your request.

Retention period: We keep your data as long as you are our customer. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also regard this as a request to be forgotten. Unless there is a legal obligation to retain this data for longer (such as the tax retention obligation of 7 years).

What do we use this data for?
– Responding to questions you ask
– Sending a quote
– Contacting the client regarding execution of an agreement

Your data is safe with us
When placing an order, your data is encrypted and sent to us via a secure connection. You can recognize the secure connection by the lock at the top left of the browser. This way we offer you maximum security and fraud or data theft is excluded.

Your data is stored on secure server/systems. Only authorized employees have access to this data. Your personal information will not be sold to third parties.

If you have the impression that your data is not properly secured or there are indications of misuse, please contact us at info@jdvonlinesolutions.nl

If you have any questions, please contact us on +31 6 36 13 72 05 or email info@jdvonlinesolutions.nl

Other websites
The JDV Online Solutions website contains links to other websites, which may be our customers, partners, YouTube videos or other websites. Our privacy policy only applies to jdvonlinesolutions.nl. When you use these links to other websites, you should also consult their privacy policies if you wish to be fully informed of their privacy practices.

Cookies
Cookies are used on this website to see how much time customers spend on our website and which products are being searched for. Cookies are small information files that can be automatically stored on or read from your device (including PC, tablet or smartphone) when you visit a website. This is done via the web browser on the device.

Cookies are used on our website to
– To enable functionalities of the website and to protect the website
(technical or functional cookies)
– Analyze the use of the website and improve the website based on this
(analytical cookies)
– to make the internet offering more interesting for you by showing advertising that matches your interests
(advertising cookies)
– To make it possible to share our website via social media
(social media cookies)

Inspection and modification
If you have created an account via the JDV Online Solutions website, you can always view your own data and your personal settings and change them if necessary on your personal settings page. You can also contact us to inspect and improve your data.